Privacy Policy

Information We Collect

We collect information you provide directly, including:

• Name and contact details (email, phone number)
• Shipping and billing address
• Payment information (processed securely through third-party payment providers)
• Order history and preferences

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Improve our products and services
• Send marketing communications (only with your consent)

Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We comply with the Protection of Personal Information Act (POPIA) and handle your personal information in accordance with South African data protection laws.

Third-Party Services

We may share your information with trusted third parties who assist us in operating our website, such as payment processors and shipping carriers. These parties are bound by confidentiality obligations and may only use your information as necessary to perform their services.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the details below.

Cookies

We use cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect site functionality.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.